What the service does
ReplyThemAll connects to the marketplaces where your leads arrive, replies to new requests on your behalf, follows up when a customer goes quiet, and can call your phone when a request looks worth stopping for.
Replies are written by an AI model using the profile you configure. The service is provided as it is: we do not guarantee that any particular reply will be accurate, appropriate, or that it will win you the job.
Eligibility and your account
- You must be at least 18 and authorised to act for the business you connect.
- The service is offered to businesses operating in the United States.
- Keep your sign-in email secure. Anyone with access to it can reach your account.
- You are responsible for what your account sends, including replies generated automatically.
The SMS programme
ReplyThemAll sends text messages to people who submitted a service request to your business through a marketplace such as Thumbtack. Messages are transactional: a reply to the request, questions needed to quote it, and follow-ups when the customer has not answered.
Message frequency: typically one to four messages per request, plus any replies to messages the customer sends. It varies with the conversation.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
To stop messages, reply STOP to any message. Messages end immediately and permanently for that number, across every business using ReplyThemAll.
For help, reply HELP to any message, or write to [email protected].
Consent is your responsibility
You are the sender of every message your account produces. Before enabling text messaging you must satisfy yourself that you have the consent required to text the people who contact you through a marketplace, under the Telephone Consumer Protection Act and any rules that apply in your state.
You agree not to use ReplyThemAll for marketing or promotional messages, for messages to numbers that did not contact your business, or for anything prohibited by carrier rules. We provide the STOP mechanism and enforce it, but we cannot supply consent you do not have.
What it costs
- A lead becomes billable at the moment we send its first AI reply — not when it arrives.
- Leads filtered out as spam, or scored below the threshold you set, are never billed.
- Follow-ups, text messages, and calls within a lead cost nothing extra.
- Billing runs weekly, in arrears, through Stripe.
- New accounts get a seven-day trial.
| Item | Price |
|---|---|
| First 30 leads each week | $2.99 per lead |
| Every lead after that, same week | $1.49 per lead |
| Monthly fee, setup fee, contract | None |
| A week with no leads | Nothing |
Cancelling and suspension
- Cancel from the dashboard at any time. There is no contract and no notice period.
- Cancelling stops future replies. Leads already replied to in the current week are still billed.
- We may suspend an account for unpaid invoices, for use that breaks these terms or carrier rules, or where continuing would put other customers at risk.
Acceptable use
- Do not use the service to deceive people about who they are talking to.
- Do not configure replies to make claims you cannot honour — firm prices or guaranteed times you will not meet.
- Do not attempt to access another customer’s data, probe the service for weaknesses without permission, or work around rate limits.
- Do not resell the service without a written agreement.
Marketplaces are not ours
Thumbtack, Yelp, and Google are trademarks of their owners. ReplyThemAll is not affiliated with, endorsed by, or a partner of any of them unless we say so explicitly.
We connect through each platform’s official interface and are bound by their rules. If a platform changes those rules or withdraws access, parts of the service may stop working, and we may have to change or remove a feature.
Liability
The service is provided without warranties of any kind, to the extent the law allows. We do not warrant that it will be uninterrupted, that every reply will be suitable, or that a connection to a marketplace will keep working.
Our total liability to you for any claim is limited to what you paid us in the three months before the claim arose. We are not liable for lost profits, lost business, or lost goodwill.
Nothing here limits liability that cannot be limited by law.
Changes to these terms
We may change these terms. If a change materially affects you, we will email account holders before it takes effect. Continuing to use the service after that means you accept the change.
Contacto
Preguntas sobre privacidad: [email protected]. Todo lo demás: [email protected].