Thumbtack · cleaning companies
Thumbtack auto responder for cleaning companies
Cleaning leads are among the cheapest on Thumbtack and among the most valuable, because one of them can become a client who books every other week for years. The economics only work if you answer them.
Replies in ~20 seconds · Official API
What Thumbtack costs cleaning companies
The cheapest lead on the platform can be the most profitable
A recurring biweekly client is worth thousands over a year, and that decision is made on the first reply. Losing one to a slow response is not losing a single clean — it is losing the whole relationship, for the price of a lead you already bought.
Volume is what makes replying by hand impossible
Because the leads are inexpensive, cleaning businesses take more of them, and every one still needs a personal-sounding answer within minutes. That is precisely the shape of work nobody can do by hand between jobs.
A real request, and the reply that goes out
New leadreplied in 20s
Looking for recurring biweekly cleaning. Two adults, one cat, no kids. 3 bed 2 bath. Would want the first clean to be a deeper one.
Biweekly for a 3 bed 2 bath runs about $155 a visit, with the first deep clean at roughly one and a half times that — and we use unscented products around pets on request, just say the word for your cat. No contract, you can stop any time. Are there rooms you would want prioritized or skipped?
How leads behave in this trade
Demand patterns, seasonality and what wins a job are the same whichever platform the lead came from — we cover that on the page for cleaning companies. This page is about what Thumbtack specifically adds to it.
What we charge
$2.99
per leadfirst 30 leads each week
$1.49
per leadevery lead after that
- Billed weekly. No monthly fee, no contract, no setup fee.
- A week with no leads costs nothing.
- Leads we filter out as spam are not billed.
Start 7-day free trialOne extra job pays for hundreds of leads. That is the whole argument.
Questions about Thumbtack from cleaning companies
Does it treat recurring and one-time requests differently?
Yes. A biweekly inquiry gets the frequency framing and a price range; a one-off deep clean gets scope questions instead. On Thumbtack the recurring ones are where the lead cost pays for itself many times over.
We take a lot of cheap leads. Does that work?
That is the case it is built for. Inexpensive leads mean more of them, and every one still needs a personal-sounding answer within minutes — which is precisely what cannot be done by hand between jobs.
Will it quote a price?
The ranges you set, tied to bedrooms, bathrooms and frequency. Anything unusual gets a walkthrough rather than a number you would have to walk back.
Thumbtack for other trades
Answer first, every time
Every Thumbtack lead already cost you money. Make sure each one gets a reply.
Start free trial